Terms of Service

Effective Date: June 25, 2025

1. Acceptance of Terms

By accessing and using www.bookquikly.com ("BookQuikly", "Quikly", "we", "our", or "us"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use our services.

2. Account Terms

• Eligibility: You must be at least 18 years old to use our services.
• Registration: You agree to provide accurate and complete information when creating an account.
• Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• Prohibited Conduct: You agree not to use our services for any unlawful purposes or in violation of any applicable laws and regulations.

3. Payments and Refunds

• Billing: A valid credit card is required for paid accounts.
• Subscription Fees: Services are billed in advance on a monthly or annual basis and are non-refundable.
• Upgrades/Downgrades: Any changes to your subscription plan will be reflected in your next billing cycle.
• Refunds: We do not offer refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for unused services.

4. SMS Services and Credits

• SMS Credits: SMS services require the purchase of SMS credits. 1 SMS credit equals 1 text message sent to your customers.
• SMS Pricing: SMS credit pricing varies depending on the country where your business is based and the destination country where messages are being sent. Pricing is not fixed and may differ based on these geographical factors.
• SMS Usage: Credits are consumed when sending appointment reminders, notifications, and other automated messages to your customers.
• Credit Expiration: SMS credits never expire and can be used at any time after purchase.
• SMS Service Provider: SMS services are provided through Twilio. By using our SMS features, you also agree to comply with Twilio's terms of service and acceptable use policies.
• SMS Delivery: While we make every effort to ensure reliable SMS delivery, we cannot guarantee delivery due to factors beyond our control, including but not limited to carrier restrictions, network issues, or recipient device limitations.

5. Cancellation and Termination

• Cancellation: You may cancel your account at any time through your account settings.
• Data Deletion: Upon cancellation, all your data will be deleted from our systems and cannot be recovered.
• SMS Credits: Upon account cancellation, any remaining SMS credits will be forfeited and cannot be refunded or transferred.
• Termination: We reserve the right to suspend or terminate your account if you violate these Terms.

6. Modifications to the Service and Prices

• Service Changes: We reserve the right to modify or discontinue our services at any time, with or without notice.
• Price Changes: Prices for our services, including SMS credits, are subject to change upon 30 days' notice.

7. Intellectual Property

• Ownership: All content and materials on BookQuikly.com, including but not limited to text, graphics, logos, and software, are the property of BookQuikly or its licensors.
• License: We grant you a limited, non-exclusive, non-transferable license to access and use our services for your personal or business use.

8. Disclaimer of Warranties

Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Limitation of Liability

In no event shall BookQuikly, its affiliates, or its partners be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.

10. Indemnification

You agree to indemnify and hold harmless BookQuikly, its affiliates, and its partners from any claims, damages, losses, liabilities, and expenses arising out of your use of our services or your violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law principles.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at: