COMMON QUESTIONS

Frequently Asked Questions

Everything you need to know about our Appointment Booking platform for beauty, hair, and wellness businesses in New Zealand and Australia.

Quikly uses simple pay-per-staff subscriptions. Every plan includes the same product features—bookings, forms, inventory, invoicing, correspondence monitoring, and more. The only difference is how many bookable staff you need.

  • Solo — $39/month (or $390/year per seat) for 1 bookable staff
  • Starter — $29/month per staff (or $290/year per staff) for 220 bookable staff
  • Custom — contact us for tailored pricing when you have 21+ bookable staff

Annual billing is billed as 10× the monthly rate per seat — 2 months free compared to paying monthly for a full year. Prices are shown in your local currency (NZD, AUD, or USD) with the same dollar amounts in each region.

There are no commission fees on appointments, no “new client” fees, and no lock-in contracts. SMS reminders use included free credits, then optional SMS credit packs purchased separately.

Solo includes 20 free SMS credits and Starter includes 50 free SMS credits when you start a paid subscription. One SMS credit equals one text message sent.

After your free credits are used up, additional SMS credits cost USD $0.21 per credit. You can buy credit packs from Settings when SMS reminders are enabled. SMS credit purchases are charged in USD.

Solo and Starter plans include a 7-day free trial so you can use the full platform before your first paid subscription charge. Choose yearly billing and you also get 2 months free on your subscription.

  • All features included on your chosen plan during the trial
  • Same limits as paid — staff seats follow your Solo or Starter plan
  • Cancel anytime — no lock-in; manage billing from your account

After the trial, your subscription continues at the plan and billing interval you selected (monthly or annual), unless you cancel before the trial ends.

Quikly Booking Platform is a commission-free, all-in-one appointment booking and business management platform built specifically for beauty salons, hair salons, spas, barbers, and wellness professionals in New Zealand and Australia.

We help you manage bookings, track revenue, and build customer loyalty with ease—without the complexity, high costs, or commission fees of traditional booking systems.

Yes. Quikly is built as salon booking software for hair and beauty salons in New Zealand and Australia. Salons get online appointment booking, staff calendars, automated SMS reminders, client records, POS, and reporting—with no commission fees on appointments.

Solo stylists and multi-chair salons can start from our pricing plans with a 7-day free trial.

Yes. Barbershops use Quikly as a barber booking app for online appointments, barber staff schedules, walk-in and booked clients, and EFTPOS or cash checkout at the chair.

It suits solo barbers and multi-barber shops across NZ & AU, with the same commission-free pricing as salons.

Quikly Booking Platform is perfect for:

  • Hair salons and barbershops - Manage appointments, staff, and payments
  • Beauty salons and nail technicians - Streamline booking and client management
  • Spa and wellness professionals - Handle bookings and client care
  • Clinics and personal care providers - Organize appointments efficiently
  • Independent professionals and freelancers - Professional booking system without the overhead

If your business takes appointments and you're based in NZ or AU, Quikly is made for you.

Quikly Booking Platform helps you:

  • Accept online bookings 24/7 from your website or social media
  • Manage staff schedules and availability in real-time
  • Track appointments, payments, and customer history
  • Run promotions and reward loyal clients
  • View real-time analytics and revenue reports
  • Send automated SMS and email reminders
  • Process payments with EFTPOS and cash support
  • Save time and reduce admin work

Quikly Booking Platform offers these key advantages:

  • Commission-free: No per-appointment or per-transaction fees
  • All features on every plan: Pay only for the bookable staff you need
  • No new client fees: Grow your business without hidden costs
  • Cash + EFTPOS support: No checkout charges for in-person payments
  • Built for NZ & AU: Local support and compliance
  • Easy online booking: Automated reminders and client management

For New Zealand customers: GST (15%) will be added to your subscription as required by New Zealand law.

For Australian customers: No GST is charged on your subscription. Australian businesses are responsible for their own GST obligations.

Pricing is displayed in your local currency based on your country of origin. We're a New Zealand-based company, but we serve customers in both NZ and AU with appropriate local pricing.

Not at all! Quikly Booking Platform is designed to be intuitive and easy to use, even for non-technical business owners. You can manage everything from your phone or computer with our user-friendly interface. We also provide setup assistance to get you started quickly.

Absolutely! Quikly Booking Platform works seamlessly on both desktop and mobile devices. Your clients can book appointments from their phones, and you can manage your business on the go from anywhere.

Unlike other platforms that charge commission fees or add extra charges for every feature, Quikly Booking Platform offers:

  • Transparent pricing - No hidden fees or surprise charges
  • Commission-free - Keep 100% of your earnings
  • Built for NZ & AU - Local support and compliance
  • Lightweight and fast - No bloated features you don't need
  • Focused on growth - Tools that help small businesses succeed

Yes! Solo and Starter include a 7-day free trial so you can explore the platform on your chosen plan before your first subscription payment. Annual billing also includes 2 months free.

7-day free trial · 2 months free yearly

Start on Solo or Starter from our pricing page — pay per staff, all features included.

Need more than 20 bookable staff? Choose Custom and we'll put together pricing for your team.

We accept all major credit cards (Visa, MasterCard, American Express) and process payments securely through Stripe. Your payment information is encrypted and secure.

Pricing and payments are processed in your local currency (NZD for New Zealand customers, AUD for Australian customers) with appropriate tax handling for each region.

Yes, you can cancel your subscription at any time through your account settings. There are no long-term contracts or cancellation fees. Your service will continue until the end of your current billing period, and you can reactivate anytime.

Absolutely! We provide comprehensive email support to all our users. Our team is here to help you get the most out of Quikly Booking Platform and answer any questions you may have.

As a New Zealand-based company, we understand the local business environment and can provide relevant advice for your specific needs.

Yes, security is our top priority. We use industry-standard encryption, secure servers, and follow best practices to protect your business and customer data.

  • We're compliant with data protection regulations
  • Your data is stored securely in the cloud
  • We never share your information with third parties
  • Regular security updates and monitoring

Yes, we provide tools to help you import your existing customer data from spreadsheets or other booking systems. Our support team can also assist you with the migration process to ensure a smooth transition to Quikly.

Still have questions?

Can't find the answer you're looking for? Chat with our team via the live chat.